Terms & Conditions

If you are not delighted with your Bunnies By The Bay purchase, you may return it with receipt within 30 days for a full refund, credit or exchange, as long as all tags are intact and attached to item. Sorry, we are unable to accept returns on sale items. If item was purchased from a third party please return the product to the location you originally bought it from. 

Please note that shipping charges are non-refundable. In the event of an exchange, you will be responsible for shipping expenses.

Purchases on sales items are final.

Personalization

Please allow 3 – 5 working days for Personalization services.

Gift wrap -  Cannot be applied to Archive Bunnies and Friends. Gift box sizing: Large box is 14" x 10.75" x 3", Small box is 9" x 7" x 2.5". Your order will be gift wrapped to accommodate your order size. Some items will not fit in our gift boxes, if you have an item that will not fit our sales department will contact you.

Order Processing Orders placed by 8:30 am PST Monday - Friday will be processed that same day. Orders placed on Saturday will be processed the following Monday. Orders placed on Sunday will be processed the following Tuesday.